Zipcar is a great car-sharing service that has made me rethink ever owning a car in the city. It’s easy to use, affordable, and most importantly convenient. You can use their website or iPhone app to search for nearby cars and see when they’re available. Book your reservation for just a range of cars like BMWs, trucks, or a nice hybrid. Show up for your reservation and wave your Zipcard over the windshield. The car will unlock and you’re on your way.
MegaBus, the ultra-affordable bus service, has a very archaic ticketing and boarding process that could be simplified and sped up by using something as easy and cheap as QR codes. A QR code is a two-dimensional bar code intended to allow its contents to be decoded at high speed. They are already being used for electronic airline boarding passes, so why not for buses?
This was the first year I’ve ever set serious New Year’s Resolutions so I thought I’d recap how the first half of the year has gone. These are always the most insightful posts for me, personally, because it’s always amazing to look back at what has happened in the past six months.
Customer retention is hard especially when people only need your service once a year. It’s difficult to keep track of past customers and walk the fine line of keeping in touch enough to not be forgotten but just enough not to annoy them. I wanted to write about what a great job an apartment finding company did of keeping me in mind and contacting me at just the right time, but then they soured the experience with one untimely courtesy call.
I joined Twitter a little over two and a half years ago. I don’t need to tell you about the service’s astronomical growth and acceptance into the mainstream. Features have been added to compliment how users use it. “Best practices” have been formed by social media gurus, mavens, and experts. While I don’t buy into their titles, I do agree there are tweeting habits that annoy me.