Digital Souvenirs
About 10 years ago, I had the chance to go to Australia as a People To People student ambassador. While I was there, I got to hold a koala and purchased the souvenir photo to show all of my friends and family when I got home. As I was checking out, the photographer said they could also email the photograph to someone if I liked, for free no less. I was blown away at the time. All of us were just creating our first email addresses to share with other ambassadors like college grads are now flocking to create LinkedIn accounts.
Ten years later, why doesn’t everyone do this as a courtesy or even as part of their business model?
Roller coasters, tall buildings, and places with animals like zoos and aquariums are notorious for putting you in a line after you paid admission so they can take your picture to sell to you as you exit. I hate the experience. I’m not interested in various sizes with custom mattes and keychains. What I would be interested in is a digital copy that I could reuse, edit, and redistribute.
The Minus5 Ice Lounge charges $18 per photo that you can download from their website. I bet they don’t sell a lot of photos, if any. What’s worse is that we actually bought two actual photos at the lounge for close to $30 and they wouldn’t give us a digital copy. I’m not an economist or even that great with numbers, but I would have to think they could benefit from the long tail with a more aggressive pricing strategy.
Take the success of digital music and apply it to souvenir photography. People used to, and some still do, pay for the physical good at a premium, but now a lot more people pay fractions for the digital copy. There’s no need for DRM since each photo is unique and redistributing doesn’t lose the “artist” any royalties.
KEEP IT SIMPLE STUPID
You don’t need some e-commerce store to sell individual photos. If they were stock photos, that’s another story, but these are individual, unique photos of families, grandparents, and the occasional teenage couple filled with blinks, blurs, and awkward smiles.
I’m convinced email would be the best way to distribute the photos. Add a watermark in the corner before sending if you want them to know you took the picture. Offer a 10% discount if the customer allows you to add their email address to your mailing list. Keep backups of the photos for 30 days just in case someone accidentally deletes the photos or your email gets bounced because their inbox is full.
Instead of billing for each photo or set of photos, you could alternatively build it into the price of admission. For an extra $2 a head, you’ll email a free photo to them (and you can still include fine print on the ticket to sign them up for newsletters).
Maybe I’m wrong and people are still overpaying for cheesy souvenir photos which is why touristy spots aren’t that interested in selling more photos. This sort of model isn’t limited to touristy spots though. Any social spot could hire a photographer to snap a couple hundred pictures a night, upload previews to their site, and then charge 10 cents a shot for their visitors to download the next morning.
Another twist on digital souvenirs is the Gowalla items model. Users find value in those free collectible icons. Either Gowalla and the like are going to cash in on that interest or the places of interest are. Just watch.
great post as usual!
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