I’m here 45 minutes early so Megabus doesn’t leave me again like last time. I was 30 minutes early the time before like their tickets tell you to be. The bus was ahead of schedule last time and just left.

I called their customer service number tonight to see if my bus was on schedule. First, I had to press 2 to get to the main menu- fail. Then, the recording said their operating hours were until 11pm Eastern. It wasn’t even 8:30pm EST, and no, they didn’t say anything about only Monday through Friday.

I understand they are the cheapest way to travel, and that I shouldn’t expect much for a $10 ride to Chicago. But they are a poorly run company with little respect for their customers. I hope they get taken to the cleaners for that crash last week and at the very least show up tonight so my brother doesn’t have to drive to Chicago tonight.