As you may be aware, your current payment selection—Do Not Pay if Maximum Amount Exceeded—will not be available after June 1, 2013. We previously let you know that your automatic payments would be discontinued on June 1 if you did not update your payment option. However, to ensure that you may continue with the convenience of automatic payments, we will update your payment option to the Standard Recurring Payment option by June 5, 2013.
If you do not wish to be enrolled in the Standard Recurring Payments, please unenroll from your current Do Not Pay if Maximum Amount Exceeded payment option by June 5, 2013.
Convenience and peace of mind with Standard Recurring Payments
- Automatically deducts the billed amount from your bank account on the due date of the bill each month.
- You can select a maximum payment amount that will not be exceeded, giving you more financial control than before. By default, your “maximum amount not to exceed” will be the amount you previously selected for your Do Not Pay if Exceeds option.
PG&E has sent me a few emails regarding this payment option change, but from what I can tell— nothing is changing. The name of the option is different but not how it works.
What am I missing?